K24 Labs
Effective Date: January 2026
K24 Labs (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our website, services, and communications.
Company Information;
Company Name: K24 Labs
Email: [email protected]
Phone: +44 7736 378900
Address: 124–128 City Road, London, EC1V 2NX, United Kingdom
Information We Collect:
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Communication preferences
Information submitted through forms or messages
How We Use Information:
We use personal information solely to:
Provide requested information or services
Send service-related or informational communications
Respond to inquiries and provide support
Improve internal operations and user experience
Mobile Information & SMS Data Protection
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service or technical assistance, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
SMS Communications
If you opt into SMS communications from K24 Labs:
Message frequency varies
Message and data rates may apply
You may opt out at any time
Data Security:
We implement reasonable administrative and technical safeguards to protect personal information against unauthorized access, misuse, or disclosure.
Your Rights:
You may request access to or correction of your personal information, or opt out of communications at any time by contacting us at [email protected].
Changes to This Policy:
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Privacy Policy URL:
https://go.k24labs.com/privacy-policy-page
Mobile Terms of Service (SMS):
Program Name
K24 Labs
Program Description:
By opting into the K24 Labs SMS program, you agree to receive informational and service-related text messages, including account notifications, support messages, and updates you have requested.
Opt-Out Instructions:
You can cancel the SMS service at any time by texting “STOP”.
After sending “STOP,” you will receive a confirmation message and will no longer receive SMS messages unless you re-opt in.
Rejoining Instructions:
To rejoin after opting out, sign up again through the original opt-in method, and SMS communications will resume.
Help Instructions:
For help, text “HELP” or contact us at:
Email: [email protected]
Phone: +44 7736 378900
Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages.
Message & Data Rates:
Message and data rates may apply. Message frequency varies.
Contact your wireless provider for details regarding your mobile plan.
Privacy Policy:
For information on how your data is handled, please review our Privacy Policy:
https://go.k24labs.com/privacy-policy-page
Compliance with Industry Standards:
K24 Labs complies with applicable carrier requirements, industry standards, and relevant laws, including CTIA guidelines.
Legal Compliance Notice:
Message content must comply with applicable laws and carrier policies. Prohibited messaging content is not permitted.